Full Insurance Premium Refund if Your Visa is Denied*
We believe no traveler should ever pay for Schengen insurance if their visa is not granted. Submit your official consular refusal notice within 30 calendar days of policy subscription for a complete refund back to your original payment method (minus a standard €5 administrative processing fee).
Submit Within 30 Days of Subscription
Enter your policy number and attach the official embassy refusal letter (EU Standard Refusal Form Annex VI).
Rapid 24-Hour Consular Audit
Our automated underwriting node cross-checks the consular refusal stamp and approves the release of funds.
Direct Credit to Your Account
The full policy premium is credited back to your original payment card or bank (minus the standard €5 handling fee).
Track Existing Refund Claim
What Refusal Notice to Provide?
Regulation (EC) No 810/2009 Annex VIThe official document is the Standard Form for Refusal of Visa issued by the embassy or consulate. It must clearly display:
- Official consular stamp and ink signature
- Applicant name and passport number match
- Marked refusal checkbox (items 1 through 11)
Visa Denial Refund Shield Details
Your refund claim and official consular refusal letter must be submitted within 30 calendar days of your policy subscription date. Claims received after this 30-day statutory window cannot be refunded.
The €5 deduction covers banking interchange fees, payment gateway reversal processing, and the automated archival of the consular verification file. 100% of the remaining premium is reimbursed.
Our underwriting team reviews and settles claims within 24 business hours. Depending on your issuing bank and card network, funds typically post to your statement within 2 to 5 business days.
We issue a pro-rata refund for the denied applicant while keeping the remaining approved travelers fully covered for their European journey without interrupting their certificate validity.